Meta launches new tools to combat scams on Messenger and WhatsApp
- WhatsApp users will get an alert when trying to share their screen with someone not in their contacts
- Messenger users will receive instant warnings for suspicious messages
Meta has announced new measures to protect users of Messenger and WhatsApp from online fraud, after its teams managed to identify and disable nearly 8 million accounts linked to scam centers in Myanmar, Laos, Cambodia, the UAE, and the Philippines since the start of 2025
The company also took action against over 21,000 Facebook pages impersonating legitimate customer service departments
Despite these efforts, scams continue to target the most vulnerable groups, especially elderly users who may not be aware of the latest fraud tactics
On WhatsApp, users will start seeing a warning alert if they try to share their phone screen with someone not in their contact list during a video call
Scammers often trick victims into sharing their screens to gain access to sensitive information, including banking data
Meta will advise users to only share their screens with trusted contacts
Messenger
On Messenger, Meta is testing an advanced fraud detection system on mobile devices
When a suspicious message is received, users will see a warning indicating it may be fraudulent, with the option to forward it to Meta for AI-based review
If fraud is detected, the system will highlight common warning signs, such as offers of paid job opportunities, promises of quick money, or “work-from-home” schemes that aren’t truly remote
Users are reminded not to send money via bank transfers or gift cards, and are encouraged to report and block suspicious accounts
Meta hasn’t yet announced when the fraud alert feature will be widely rolled out on Messenger, but it urges users to enable quick verification keys and perform security checkups to review settings and update passwords