Roya TV Terms

Privacy PolicyThank you for visiting our website (roya.tv). This policy tells you how the personalinformation that may be collected on our website (roya.tv) and all its electronic communitiesrelated to “Watan Satellite Broadcasting Company” are used. Please read this policy beforeusing the site or adding any personal information. Your use of this site necessarily meansyour agreement to any practices mentioned and explained here in the privacy policy. Theseapplications and practices may change, but such changes will be announced here and thechanges will apply prospectively and not retroactively; we therefore encourage you to visitour Privacy Policy to review it whenever you use this site to ensure that you are aware of howany personal information you provide to the site will be used. Note: The special practicesmentioned in this policy apply to the (roya.tv) website and all its communities. If you arelinked to other websites, please review the privacy policies mentioned there

Personal data We Collect about YouIdentity data: first name, last name, date of birth and genderContact details: email, phone numberPayment details: billing records, payment records, billing address, payment method, paymentamount, payment history and receipts of payments to the third party service provider.Payment details: first 6 digits of credit card, expiration date of credit cardWhen payments are processed through a third party, all information is transferred directly tothe third party.Consent Records: Records of any consent you have given, with the date, time, methods ofconsent and any relevant information (for example, the subject of the consent).Marketing and Communications Data: User preferences regarding receiving information fromour website.Views and opinions: Any views and opinions you choose to send to us, or post publicly onsocial media platforms.Digital Data: User social media accounts, metadata (i.e. a set of data that describes andprovides information about other data), online identifiers (e.g., IP address, tracking log) andany other data collected when you visit our website and application.

How We Collect Your Personal DataData you provide to us: We obtain your personal data through the Roya TV website andapplications or where you communicate with us via email, phone or any other means.Relationship data: We collect or obtain your personal data in the ordinary course of ourrelationship with you (for example, providing you with a service).Data you make public: We collect or obtain personal data about you that you explicitlychoose to make public, including on social media (for example, we may collect data fromyour social media profile(s), if you post about us).Application Data: We collect or obtain your personal data when you download or use ourapplications.Registration details: We collect or obtain your personal data when you use or register to useany of our websites, applications or services.Content and advertising data: If you interact with any third party content or advertising onour website or in an app, (including third party cookies and tracking) we obtain your personaldata from the relevant third party delivering that content or advertising.Third Party Data: We collect or obtain your personal data from third parties that you provideto us

We collect and process your personal data for the following purposes:Where it is necessary for the performance of a contract with you or to take steps at yourrequest before entering into a contract, in particular:To provide you with the services you have requested from us; to authorize you to use onlineforms and surveys, including our services that do not require any form of registration; toauthorize you to log in to certain services, such as newsletters, information feeds, SMSupdates or to create an account, in which case we will ask for your personal data, such asyour name, email or phone number.To authorize you to share information; to allow you to take advantage of the sharing featureswe offer, such as participating in viewer forums and discussion boards, sharing with second-screen viewing applications; to authorize you to create a publicly visible profile, which may,if you choose, include your name and photo; personal data collected from one service byinformation collected from other services to make it easier for you to share things with peopleyou know.To conduct payment transactions; save transaction history; ensure that your subscription toour services has been paid; and comply with legal and regulatory obligations in this regard.Where it is necessary for the purposes of the legal interests of our business, in particular:To maintain and improve our services; understand how you use our Services and implementother functionality; developing new services and offers.To tailor the Services to your needs and interests; provide you with personalized content –such as relevant advertisements and services; to allow us to get to know you better to offeryou more of what you want – more programs, more exclusives, more information, morecompetitions and a better user experience; to learn more advanced things like which ads andinformation may be more relevant to you, and thus provide a better and more usefulexperience across our digital properties.To communicate with you; to authorize you to communicate with us; to keep records of ourcommunications; to help solve any problem you may encounter; to send you promotions anddirect marketing; to inform you of our services, such as informing you about our upcomingprogram and improvements to our digital features.To create and maintain a more reliable and secure environment; to investigate, detect, avoidor report fraud, misrepresentations, security breaches, incidents or other prohibited or illegalactivities; to protect our vendors, your rights and property, or the security or integrity of ourServices; to enforce our Terms of Service or any other applicable agreements or policies; toverify your identity.To detect and prevent online fraud or breach; when we add monitoring or tracking devices toensure the processing of your data.When necessary to protect your or another person's vital interestsWhen necessary to comply with any applicable laws or regulations, or in response to a lawfulrequest for information from the government or through legal process; to fulfill any purpose

disclosed to you in connection with our Services; communicate with you to resolve disputesand provide assistance with our services.When it is necessary to perform a task in the public interest and this task has a clear basis inlaw.When you give us consent to process your data. For example, when we offer you to registerfor our services and create an account, sign up for our newsletter or marketing email or whenwe ask you to follow any relevant action to allow you to either clearly accept or reject theintended data. If you consent, you may withdraw your consent at any time. However, in somecases, your decision not to share your personal data or to withdraw your consent may result inrestrictions on your access to our services, features and offerings. For example, it may not bepossible for you to access certain parts of our websites and services and for us to respond toyour inquiries without providing the relevant information.

Change in the Purpose of ProcessingWe will only use your personal data for the purposes for which we collected it, unless wereasonably consider that we need to use it for another reason and that reason is compatiblewith the original purpose. If you would like an explanation of how processing for the newpurpose is compatible with the original purpose, please contact us. If we need to use yourpersonal data for an unrelated purpose, we will tell you and explain the legal grounds thatallow us to do so. Please note that we may process your personal data without yourknowledge or consent, where this is required or permitted by law.

We Guarantee the Security of Your Personal DataWe have implemented appropriate technical and organizational security measures designed toprotect your personal data against accidental or unlawful destruction, loss, modification,unauthorized disclosure, unauthorized access and any other unlawful or unauthorized type ofprocessing.Please note that no data transmission over the Internet or any website can be guaranteed to besecure from hacking. In addition, you must also take appropriate steps to safeguard yourpersonal data, in particular by keeping your password secure and confidential. If you know orhave reason to believe that your account credentials have been lost, stolen, hijacked, hackedor there is any suspicious unauthorized use of your account, please contact us via “How toContact Us”If we know or have reason to believe that your personal data is at risk, we will notify theusers involved in the breach if it occurs in accordance with applicable laws.

How Long Do We Keep Your Personal Data?We will retain your personal data for the period necessary to fulfil the purposes set out in thisPrivacy Notice. The criteria for determining how long we will retain your personal data are asfollows:As long as we maintain an ongoing relationship with you,As long as your personal data is necessary for the purposes set out in this Privacy Notice, forwhich we have a valid legal basis;Any applicable limitation period under applicable lawIf any relevant legal claims are made, we will continue to process your personal data foradditional periods as necessary in relation to that claim.

Websites and ApplicationsYour personal data collected through our websites and apps will be retained for as long asyour account is active or otherwise as long as necessary for the purpose for which we initiallycollected it. Please be advised that personal data that is no longer needed will be erased oranonymized.

Cookie and Tracking TechnologyRoya TV uses cookies and tracking technology based on the services and additions offered onthe site. This technology is useful to us in order to collect information such as browser type,operating system, the number of visitors to our site and how they use it. Cookies also helpmake the site more convenient and personalized for visitors. Private information cannot becollected through cookies or other tracking technology, but if you have previously providedpersonal information, these cookies may be linked to that information. Accumulated cookiesand tracking information may be shared with third parties.

Distribution of Information:We may share our information with government agencies or other companies that help usprotect against fraud or deception or for follow-up and inspection. We may do this if: - This ispermitted or requested according to Jordanian law and/or applicable and relevant laws. -Trying to prevent or defend against any transaction that violates the law or bears thecharacteristics of fraud and deception. - Revealing legal violations, fraud and deception thathave occurred in fact. However, this information will not be given for marketing purposes.

To Contact Us Regarding Privacy Matters:

If you have any questions, comments or concerns about the privacy policy on our website,just contact us via the following email: info@roya.tv. (Roya.tv) website reserves the right tomake changes to this policy, and any changes to this policy will be limited in time.

How Can I Delete My Account Information?The Roya TV platform provides you with the ability to access, correct, and delete youraccount and data, including login information through Facebook. Once your account isdeleted, you will no longer be able to use or access any of our services, and your account anddata will be deleted. The deleted data depends on the nature of the data that you received. Itwas collected and why it was collected and processed.When you delete your account, we will delete your photo, information, activities, and anydevices registered on Roya TV Plus, and you will not be able to recover this informationlater. However, in the event of any unpaid funds, you will remain responsible for thoseobligations.To delete your account, please refer to Roya TV settings.