- More than 500 patients received incorrect death notifications due to a technical glitch
- The issue has been resolved, and apologies were sent to all affected without any impact on their health
One of the major healthcare providers in the U.S. state of Maine accidentally sent notifications stating that 500 living people had died.
The messages reached 531 patients, informing them that they had passed away, along with instructions for their next of kin.
Officials explained that the cause was a software malfunction.
The provider confirmed that it regrets the error, that the patients were not listed as deceased in their medical records, and that their health status was unaffected.
They noted that the issue has been resolved, and apology letters were sent to all affected individuals.